Same-Day Virtual & Telehealth Appointments — North Carolina
Online psychiatrist now serving Apex & all of North Carolina
About Pinnacle Behavioral Health & Wellness
Quick Facts: About Pinnacle Behavioral Health & Wellness
- ✓ Accepting new patients — same-day and next-day appointments available
- ✓ Serving all of North Carolina via secure telehealth
- ✓ NC-licensed providers accept Medicaid, BCBS, Aetna & most major insurance
- ✓ ADHD, anxiety, depression, PTSD, insomnia & bipolar disorder treated
- ✓ Prescriptions sent directly to your pharmacy after your visit
- ✓ Telehealth psychiatry is as effective as in-person care for most conditions
North Carolina's Leading Telepsychiatry Practice Delivering Same-Day, Evidence-Based Mental Health Care
About Pinnacle Behavioral Health
Our mission is simple: remove barriers to mental health care by offering fast, accessible, and patient-centered telepsychiatry across North Carolina. We believe that geography, long wait times. Limited local resources should never stand between a person and the psychiatric care they need.
Pinnacle was founded because North Carolina lacks enough mental health providers. This is especially true in rural and smaller communities.
Many patients wait weeks or months for a new patient appointment, or must drive long distances to see a psychiatrist. We set out to change that.
We are a 100% telehealth practice. We serve patients anywhere in NC by secure video. No in-person visits are needed.
Our providers regularly have same-day and next-day availability, allowing us to meet patients where they are — literally and figuratively — and provide timely, respectful, evidence-based psychiatric care.
Our Mission and Care Approach
Pinnacle is a telehealth mental health practice based in North Carolina.
Our team consists of board-certified Psychiatric Mental Health Nurse Practitioners (PMHNPs) who are licensed to diagnose mental health conditions, prescribe medications, and provide comprehensive psychiatric care.
We treat ADHD, anxiety, and depression in adults. We also treat bipolar disorder, PTSD, insomnia, and other mood conditions.
Our providers work collaboratively with patients to develop individualized treatment plans that may include medication management, psychoeducation, care coordination, and referrals to therapy when appropriate.
We are committed to serving patients from all backgrounds, including those with commercial insurance, Medicaid, and those who pay out of pocket.
We accept a wide range of insurance plans and offer transparent self-pay pricing starting at $179 for an initial evaluation, so that cost is not an additional barrier to care.
We serve patients across all 100 counties of North Carolina. We focus on communities that have lacked local mental health options. This includes rural counties and smaller cities.
Our Values
These principles guide every clinical decision and patient interaction at Pinnacle Behavioral Health and Wellness.
Speed of Access
We know that when someone needs psychiatric care, waiting weeks or months is not acceptable. We built our practice to offer same-day and next-day appointments as standard — not as an exception.
Statewide Reach
North Carolina is a large, diverse state with many rural communities that lack local mental health providers. Our 100% telehealth model means we can serve patients from Asheville to the Outer Banks, from the mountains to the coast.
Patient-Centered Care
Every treatment plan at Pinnacle BHW is tailored to the individual. We take time to understand your history, your goals, and the factors shaping your mental health — and we involve you as a full partner in your care.
Evidence-Based Practice
Our providers follow current clinical guidelines and research when making treatment recommendations. We stay up to date with advances in psychopharmacology to ensure our patients receive the most effective, up-to-date care available.
Transparent Communication
We believe patients deserve to understand their diagnoses, their medications, and their treatment options. We explain our clinical reasoning clearly and encourage questions at every appointment.
Continuity of Care
Mental health treatment is not a one-time event — it is an ongoing relationship. We prioritize long-term follow-up care, medication monitoring, and proactive outreach to keep our patients on track.
Our Providers
Our board-certified psychiatric nurse practitioners bring clinical expertise, compassion, and a genuine commitment to your wellbeing to every appointment.
Afi Kpakossou, PMHNP-BC
Founder & Lead Provider
Afi Kpakossou is a board-certified Psychiatric Mental Health Nurse Practitioner and the founder of Pinnacle Behavioral Health and Wellness. With a deep commitment to expanding mental health access in underserved communities, Afi built the practice around the belief that same-day, telehealth-first psychiatric care should be available to every North Carolinian — regardless of geography.
View Full Profile →Fred Amematsro, PMHNP-BC
Psychiatric Nurse Practitioner
Fred Amematsro is a board-certified Psychiatric Mental Health Nurse Practitioner with experience treating adults across a wide range of mental health conditions. Fred specializes in evidence-based medication management and works closely with patients to develop personalized treatment plans that fit their lifestyles and goals.
View Full Profile →Electre Turner, PMHNP-BC
Psychiatric Nurse Practitioner
Electre Turner is a board-certified Psychiatric Mental Health Nurse Practitioner who brings compassion and clinical expertise to every patient interaction. With a particular interest in mood disorders, anxiety, and trauma-related conditions, Electre is committed to helping patients find stability and improve their quality of life through thoughtful psychiatric care.
View Full Profile →What Makes Pinnacle BHW Different
There are many telehealth platforms and psychiatric practices in North Carolina, but Pinnacle Behavioral Health. Wellness stands apart in a few important ways.
First, we prioritize speed of access. Most psychiatric practices have new patient wait times of 4–12 weeks. We regularly offer appointments within 24–48 hours, and same-day availability is not unusual. We understand that mental health crises do not follow a schedule, and we have built our practice operations to accommodate urgent needs.
Second, we are genuinely statewide. Many telehealth services claim statewide reach but focus on big cities. We serve small towns, rural counties, and mountain communities too.
Third, we maintain a personal, relationship-based approach to care. Our patients are not numbers in a system. You will see consistent providers who know your history and are invested in your progress. We do not rush appointments or limit follow-up care.
Fourth, we are transparent about cost. We accept most major insurance plans, Medicaid managed care plans, and self-pay — with pricing posted openly on our website. No surprise bills, no hidden fees.
Conditions We Treat
Our providers evaluate and treat a comprehensive range of adult mental health conditions. Common conditions we see include:
Not sure if your condition is one we treat? Contact us or call (336) 828-2599 and we will help you determine if Pinnacle BHW is the right fit for your needs.
Frequently Asked Questions
What is Pinnacle Behavioral Health and Wellness?
Pinnacle Behavioral Health and Wellness is a North Carolina-based telepsychiatry practice founded by Afi Kpakossou, PMHNP-BC. We provide same-day, 100% virtual psychiatric care including ADHD evaluation, anxiety and depression treatment, medication management, and more — to patients across all of North Carolina.
Do you accept insurance?
Yes. We accept most major insurance plans including Blue Cross Blue Shield, Aetna, UnitedHealthcare, Cigna, Medicare, Medicaid, and TRICARE. Self-pay options are also available with transparent pricing posted on our website.
Do I need a referral to see a provider?
No referral is required. You can book directly through our website or call (336) 828-2599. Most patients are seen same-day or within 24 hours.
What states do you serve?
We are licensed in North Carolina and serve patients statewide — from Charlotte and Raleigh to rural communities in the mountains, Piedmont, and coastal plains. You must be physically located in NC at the time of your appointment.
Are your providers board-certified?
Yes. All of our providers are board-certified Psychiatric Mental Health Nurse Practitioners (PMHNP-BC) with extensive clinical experience. They are licensed by the North Carolina Board of Nursing and follow current evidence-based clinical guidelines.
How does a telepsychiatry appointment work?
Appointments take place via HIPAA-compliant video. You will receive a secure link before your session. All you need is a smartphone, tablet, or computer with a camera and a stable internet connection. Prescriptions are sent electronically to your preferred NC pharmacy.
Ready to Get Started?
Same-day and next-day psychiatric appointments available statewide via telehealth.
Accepting most major insurance plans, Medicaid, and self-pay. No referral required.