Same-Day Virtual & Telehealth Appointments — North Carolina

Online psychiatrist now serving Apex & all of North Carolina

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Simple 3-Step Process

Getting Care Is SimplerThan You Think

Quick Facts: How Telehealth Psychiatry Works at Pinnacle BHW

  • ✓ Secure video appointments available statewide — no travel required
  • ✓ Same-day and next-day appointments often available
  • ✓ NC-licensed providers accept Medicaid, BCBS, Aetna & most major insurance
  • ✓ Prescriptions sent directly to your local pharmacy after your visit
  • ✓ HIPAA-compliant platform accessible from any smartphone or computer
  • ✓ Telehealth psychiatry is as effective as in-person care for most conditions

No referral. No waiting rooms. No long waitlists. Same-day psychiatric care across North Carolina — book, connect, and get your treatment plan in one visit.

Book Same-Day AppointmentCall (336) 828-2599
Same-Day Availability
All 100 NC Counties
Medicaid Accepted
No Referral Needed

Three Steps to Psychiatric Care

From first contact to treatment plan — most patients complete the full process in a single day.

STEP1
Takes 2 minutes

Book Your Appointment

Use our online booking system to select a same-day or next-day appointment that fits your schedule. No referral is required, and most major insurance plans — including NC Medicaid — are accepted.

  • Choose your appointment time online, 24/7
  • No referral or prior authorization required
  • Medicaid, most commercial insurance, and self-pay accepted
  • Secure intake form sent immediately after booking
Book Online Now
STEP2
60–90 min first visit

Attend Your Telehealth Visit

Your initial appointment is a comprehensive psychiatric evaluation conducted via secure video. Your provider will review your symptoms, history, and goals — and discuss treatment options with you in real time.

  • HIPAA-compliant video platform — no app download required
  • Connect from home, work, or anywhere private in North Carolina
  • Comprehensive psychiatric evaluation: symptoms, history, medications
  • Diagnosis discussion and treatment planning during the visit
What to Expect at Your First Visit
STEP3
Same day as your visit

Receive Your Treatment Plan

After your evaluation, your provider sends prescriptions to your pharmacy (when indicated), documents your treatment plan, and schedules follow-up care. Most patients leave their first visit with a clear next step.

  • Prescription sent electronically to your pharmacy if appropriate
  • Personalized treatment plan documented and shared
  • Follow-up appointment scheduled before you log off
  • Ongoing medication management and care adjustments
See Accepted Insurance

Who We Treat

We provide psychiatric medication management for adults (18+) across North Carolina.

ADHD

Evaluation, diagnosis & medication management

Anxiety

GAD, social anxiety, panic disorder

Depression

Major depression, dysthymia, mood disorders

PTSD & Trauma

Trauma-informed psychiatric care

Insomnia

Sleep disorder evaluation & treatment

College Students

Off-campus psychiatric care for students

Insurance & Payment

We accept most major insurance including NC Medicaid managed care plans, commercial insurance, and self-pay options.

Healthy BlueWellCareAmeriHealthCarolina CompleteVaya HealthTrillium
See all accepted insurance Self-pay pricing

Frequently Asked Questions

Do I need a referral to book an appointment?
No. You can book directly without a referral from a primary care doctor or therapist. Simply use our online booking link and choose a time that works for you.
How quickly can I get an appointment?
Many patients are seen the same day or within 24 hours of booking. Availability varies, but we prioritize fast access because we know waiting weeks for care is not acceptable.
Does Pinnacle BHW accept Medicaid?
Yes. We accept NC Medicaid managed care plans including Healthy Blue, WellCare, AmeriHealth Caritas NC, Carolina Complete Health, Vaya Health, and Trillium Health Resources.
What technology do I need for a telehealth visit?
A smartphone, tablet, or computer with a camera and microphone — and a reliable internet connection. No special app is required. You will receive a secure link before your appointment.
What conditions do you treat?
We treat adult ADHD, anxiety disorders, depression, PTSD, bipolar disorder, insomnia, and other psychiatric conditions. We do not provide psychological testing, psychotherapy, child psychiatry, or addiction medicine.
What happens after my first appointment?
Your provider will schedule a follow-up visit, typically 4–8 weeks after your initial evaluation depending on your treatment plan. Between visits, you can request medication refills and communicate through the patient portal.

Ready to Get Started?

Same-day appointments are available. Book online now — no referral required.

Book AppointmentWhat to Expect