Same-Day Virtual & Telehealth Appointments — North Carolina
Online psychiatrist now serving Apex & all of North Carolina
Contact Pinnacle Behavioral Health & Wellness
We're here to help. Reach out to schedule an appointment, ask questions about our services, or get support with your mental health care.
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Have questions? We're here to help. Send us a message and we'll respond within 24 hours.
Contact Our Care Team
Virtual Care Across North Carolina
Pinnacle Behavioral Health serves patients across North Carolina. Our video visits let you get expert care from home. No commute needed.
Serving All NC Cities
Raleigh, Charlotte, Durham, Greensboro, Winston-Salem, Asheville & more
Secure Video Appointments
HIPAA-compliant telepsychiatry platform
Same-Day Availability
Most appointments available within 24 hours
Office Hours
Crisis Support
If you're experiencing a mental health emergency, please call:
- 988 - Suicide & Crisis Lifeline
- 911 - Emergency Services
- 1-800-273-8255 - National Suicide Prevention Lifeline
Insurance, Scheduling, and Next Steps
Insurance Accepted
We accept most major insurance plans including:
- • Blue Cross Blue Shield
- • Aetna
- • Cigna
- • UnitedHealthcare
- • Medicare
- • Medicaid
- • And many more
Contact us to verify your specific coverage
Self-Pay Options
Affordable self-pay rates available for those without insurance or who prefer not to use insurance.
- • Transparent pricing
- • Payment plans available
- • No hidden fees
- • Superbills provided
Ask about our self-pay rates when you call
How to Get Started with Pinnacle BHW
Getting psychiatric care through Pinnacle Behavioral Health is straightforward. Most new patients are seen within 1 to 3 business days.
Book Online or Call
Schedule through ZocDoc or call (336) 828-2599. New patient appointments are typically available same day or next day.
Complete Intake Paperwork
Secure online intake forms sent before your appointment. Typically takes 10–15 minutes and covers your psychiatric history and current symptoms.
Attend Your Video Appointment
Meet with your psychiatric provider via secure HIPAA-compliant video from any private location in North Carolina.
Frequently Asked Questions
How quickly can I get an appointment?
Most new patients are seen within 1 to 3 business days. In many cases, same-day appointments are available. Call (336) 828-2599 or book online through ZocDoc to check current availability.
Do I need a referral to schedule?
No referral is needed for most patients. You can self-refer directly. If your insurance plan requires a referral (some HMO plans do), please check with your primary care provider first. We accept most major insurance plans including NC Medicaid, TRICARE East, BCBS NC, Aetna, Cigna, and more.
What conditions do you treat?
We treat ADHD, anxiety disorders, depression, PTSD, bipolar disorder, insomnia, and mood disorders in adults and children. All services are delivered via telepsychiatry statewide in North Carolina.
How do I send a referral?
Referring providers can fax referrals to 336-444-6144. Please include patient demographics, insurance information, reason for referral, current medication list, and relevant clinical notes. Our team will contact the patient within one business day.
What if I am in crisis?
If you are experiencing a mental health emergency, please call 988 (Suicide & Crisis Lifeline) or go to your nearest emergency room. Pinnacle Behavioral Health provides outpatient psychiatric care and is not an emergency crisis service.
Ready to Get Started?
Take the first step towards better mental health. Contact us today to schedule your appointment.