Same-Day Appointments — Denton, Troy & All of North Carolina
Community behavioral health hubs plus telehealth: Denton Community Hub — provider onsite Tuesdays
Telepsychiatry in Moore County, NC — Medicaid Accepted
Moore County is really two counties in one. The south end has hospitals and specialists. Think Pinehurst, Southern Pines and Aberdeen. The north end does not. If you live in Carthage, the county seat, or up in Robbins, Vass or Cameron, those specialists are 20 to 30 miles off. And the wait for a psychiatry visit can still run months once you get there.
Pinnacle Behavioral Health and Wellness works another way. You meet Afi Kpakossou, PMHNP-BC, by secure video from anywhere in Moore County. Most people get in within days. We also take NC Medicaid. That matters. Living near Pinehurst does not help if the office down the road will not bill your plan.
Serving Carthage and all of Moore County. North Carolina residents only.
Who we help in Moore County
We keep our list short and we do it well. Here is what Moore County patients see us for:
- ADHD evaluation and treatment
Testing for adults and teens. That includes people who were called distracted as kids and never checked again.
- Anxiety
Daily worry, panic attacks, and social fear. Also the worry that comes with caring for a sick parent.
- Depression
Medicine for major depression, new-mom depression, and low mood that hangs on for years.
- Medication management
Did a family doctor start you on a pill years ago? Has no one changed it since? Book this visit.
We see adults and teens. We are a psychiatry practice. That means we test, we diagnose, and we prescribe. If you need something we do not offer, we will say so plainly. Read more about how our telepsychiatry works.
We accept Medicaid
Moore County has more doctors than its neighbors. But being close is not the same as being covered. Many psychiatry offices in the Sandhills take cash only. Others cap how many Medicaid patients they see. We take NC Medicaid. And we check your plan before the first visit, not after.
NC Medicaid plans we are in-network with
- Healthy Blue (Blue Cross NC)
- WellCare of North Carolina
- Carolina Complete Health
- AmeriHealth Caritas North Carolina
- UnitedHealthcare Community Plan of North Carolina
Not on Medicaid? You can pay out of pocket. We will tell you the cost before you book. See our full Medicaid page.
How your first visit works
- 1
Call or text us
Reach us at (336) 828-2599 — texting is fine — or book online.
- 2
We check your Medicaid or insurance
We do this before your visit, not after. That way you know what you owe up front.
- 3
You meet Afi by secure video
Afi Kpakossou, PMHNP-BC, meets you wherever you are in Moore County. No drive. No months of waiting. Your scripts go straight to your pharmacy.
Instead of the drive out of Moore County
FirstHealth Moore Regional Hospital in Pinehurst serves the whole Sandhills. It is a fine hospital. But a hospital is not a psychiatry visit. From Robbins, Pinehurst is 25 miles down NC-705 and US-15/501. From Vass or Cameron it is another 20 miles, the other way.
You may need a medicine check every one to three months. Those trips add up fast. A video visit fits in a lunch break. You keep your afternoon.
Nearest hospital
FirstHealth Moore Regional Hospital (Pinehurst)
Our closest office
Our Troy office at 348 N Main St sits about 20 miles west of Carthage. It is open by appointment only. Want to come in person? Our Denton hub has private telehealth rooms for patients.
Towns we serve in Moore County
Where we are
Denton hub — main location
56 W Salisbury St, Suite HDenton, NC 27239
You can come here in person. You meet a provider from a private telehealth station.
Troy office — by appointment only
348 N Main StTroy, NC 27371
A small office. By appointment only. Please call or text before you come.
Pinnacle Behavioral Health and Wellness, PLLC serves North Carolina by secure video. We are licensed in North Carolina only.
Questions from Moore County
Do you accept Medicaid in Moore County?
Yes. We are in network with NC Medicaid managed care plans. Those are Healthy Blue, WellCare, Carolina Complete Health, AmeriHealth Caritas, and UnitedHealthcare Community Plan. We check your plan before the first visit.
I live in Robbins. Do I have to drive to Pinehurst?
No. Your visit happens by secure video from home. Robbins, Carthage, Vass and Cameron get the same access as someone two blocks from the hospital.
Can you prescribe to my local pharmacy?
Yes. We send scripts online to any pharmacy you use. Carthage, Robbins, Aberdeen, or anywhere else in the county.
Do you see adolescents?
Yes. We see teens as well as adults. A parent or guardian joins the first visit for anyone under 18.
Ready when you are, Moore County
Maybe you have put this off. The nearest psychiatrist is hours away. And you were not sure anyone took your Medicaid. You are exactly who we built this for.
In a crisis, call or text 988. Call 911 if someone is in danger right now.