Same-Day Appointments — Denton, Troy & All of North Carolina
Community behavioral health hubs plus telehealth: Denton Community Hub — provider onsite Tuesdays
Telepsychiatry in Randolph County, NC — Medicaid Accepted
Randolph County is long. Archdale and Trinity sit at the north end. Asheboro, the county seat, is in the middle. Seagrove and the pottery shops are down south. Liberty, Ramseur and Franklinville are out east. About 145,000 people live here. The county has a hospital and good schools. What it does not have is enough psychiatric prescribers.
So most people drove 30 miles to Greensboro or 25 to High Point. Then they waited weeks or months for a first opening. Pinnacle Behavioral Health and Wellness works another way. You see Afi Kpakossou, PMHNP-BC, by secure video, often within days. We take NC Medicaid.
Serving Asheboro and all of Randolph County. North Carolina residents only.
Who we help in Randolph County
Randolph County patients come to us for:
- ADHD evaluation and treatment
Testing for adults and teens. After that we manage the medicine, whether it is a stimulant or not.
- Anxiety
Care for daily worry and panic attacks. Also the low hum of dread that keeps you awake.
- Depression
Help for major depression and low mood that lasts. That includes depression after a layoff or a loss.
- Medication management
Check-ins and refills sent to your pharmacy in Asheboro, Randleman, Archdale or Liberty. No trip needed.
We see adults and teens. We are a psychiatry practice. That means we test, we diagnose, and we prescribe. If you need something we do not offer, we will say so plainly. Read more about how our telepsychiatry works.
We accept Medicaid
Here is where we part ways with the national telehealth apps. Most of them will not bill NC Medicaid. And thousands of people in this county count on it. We take NC Medicaid managed care plans. We check your plan before the first visit. No plan right now? You can pay out of pocket.
NC Medicaid plans we are in-network with
- Healthy Blue (Blue Cross NC)
- WellCare of North Carolina
- Carolina Complete Health
- AmeriHealth Caritas North Carolina
- UnitedHealthcare Community Plan of North Carolina
Not on Medicaid? You can pay out of pocket. We will tell you the cost before you book. See our full Medicaid page.
How your first visit works
- 1
Call or text us
Reach us at (336) 828-2599 — texting is fine — or book online.
- 2
We check your Medicaid or insurance
We do this before your visit, not after. That way you know what you owe up front.
- 3
You meet Afi by secure video
Afi Kpakossou, PMHNP-BC, meets you wherever you are in Randolph County. No drive. No months of waiting. Your scripts go straight to your pharmacy.
Instead of the drive out of Randolph County
Randolph Health in Asheboro covers emergencies and family care. Atrium Health and Cone Health both run clinics nearby. But for psychiatry, the trail leads out of the county. It is 30 miles up US-220 to Greensboro. Or 25 miles to High Point.
From Seagrove or Ramseur, add 20 more minutes. Our Denton hub is closer for a lot of south-county folks. It is about 20 miles from Asheboro. It has private telehealth rooms if you would rather not log on at home.
Nearest hospital
Randolph Health (Asheboro)
Want to come in person?
Our Denton hub at 56 W Salisbury St, Suite H is about 20 miles west of Asheboro. It is set up for on-site visits and has private telehealth stations.
Towns we serve in Randolph County
Where we are
Denton hub — main location
56 W Salisbury St, Suite HDenton, NC 27239
You can come here in person. You meet a provider from a private telehealth station.
Troy office — by appointment only
348 N Main StTroy, NC 27371
A small office. By appointment only. Please call or text before you come.
Pinnacle Behavioral Health and Wellness, PLLC serves North Carolina by secure video. We are licensed in North Carolina only.
Questions from Randolph County
Do you accept Medicaid in Randolph County?
Yes. We are in network with NC Medicaid managed care plans. Those are Healthy Blue, WellCare, Carolina Complete Health, AmeriHealth Caritas, and UnitedHealthcare Community Plan.
How long is the wait for an appointment?
Usually a few days. Psychiatry offices in Greensboro and High Point often quote weeks or months for a new patient.
I live in Seagrove. Is that too far?
No. Video visits reach every part of the county. That includes Seagrove, Ramseur, Franklinville, Liberty and all the roads between.
Can I be seen in person?
Yes. Our Denton hub is about 20 miles from Asheboro. It has private telehealth stations you can use on site.
Ready when you are, Randolph County
Maybe you have put this off. The nearest psychiatrist is hours away. And you were not sure anyone took your Medicaid. You are exactly who we built this for.
In a crisis, call or text 988. Call 911 if someone is in danger right now.