Privacy Policy
Effective Date: February 20, 2026
Pinnacle Behavioral Health and Wellness ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information.
Information We Collect
We may collect personal information including:
- Full name
- Phone number
- Email address
- Date of birth
- Appointment details
- Insurance information
- Billing information
- Information submitted through website forms
How We Use Your Information
We use personal information to:
- Schedule and confirm appointments
- Provide psychiatric and behavioral health services
- Send appointment reminders and service-related notifications
- Respond to inquiries
- Process billing and insurance claims
- Improve our services
SMS Communications
If you consent to receive SMS messages, we may send conversational messages related to appointments, scheduling, billing notifications, and patient support.
- Message frequency may vary. Message and data rates may apply.
- You may opt out at any time by replying STOP.
- For assistance, reply HELP or contact us using the details below.
Phone: 336-828-2599
Email: contact@pinnaclebhw.com
Website: https://www.pinnaclebhw.com/
SMS consent is not shared with third parties or affiliates for marketing purposes.
Information Sharing
We do not sell or rent personal information. We may share information only:
- With service providers assisting in business operations
- With insurance companies for claims processing
- When required by law
Data Security
We implement administrative, technical, and physical safeguards to protect personal information.
Contact Information
Pinnacle Behavioral Health and Wellness
336-828-2599
contact@pinnaclebhw.com
https://www.pinnaclebhw.com/