Our Office Policies

We look forward to seeing you on your scheduled appointment date. If you are a new patient, information is being sent to you in an effort to streamline the check-in process and answer any questions you may have regarding your visit. We will be contacting you a few days prior to your appointment to confirm the appointment date and time, pre-register your demographic information and collect your insurance information.

Office Hours

For information or to schedule an appointment, please call us at 336-828-2599.

Appointments/Cancellations

With the exception of serious emergencies, it is expected that you keep all of your appointments. If you need to reschedule an appointment we require 24 hours notice. In such a case, please call our office and arrange for a make-up appointment with one of our patient care coordinators.

Emergencies

Our office provides on-call service for emergencies. Call 336-828-2599 so that the physician on call can be contacted.

Payment

Pinnacle Behavioral Health and Wellness accepts cash and personal checks as well as the following credit cards:

• Visa
• MasterCard
• American Express
• Discover

Patient Forms

Pinnacle Behavioral Health and Wellness provides our patients with office forms for your convenience. We recommend you print and fill these forms prior to your appointment to save time.

• Patient Registration
• Medical History
• X-ray Records Release
• HIPAA Compliance
• Consent
• Financial Agreement

Note: These files are in PDF format. If you do not have Adobe® Reader® on your computer, you can download it for free by clicking here.