AmeriHealth Caritas NC Medicaid & Psychiatric Telehealth in North Carolina
Do you have AmeriHealth Caritas NC Medicaid? Pinnacle Behavioral Health accepts your plan for same-day telehealth psychiatric care — no referral needed, no waiting months. Serve all of North Carolina from one secure video visit.
Published April 12, 2026 · 7 min read
AmeriHealth Caritas NC Members — We Accept Your Plan
Same-day telehealth psychiatric appointments available. Serving all NC counties. ADHD, anxiety, depression, PTSD, and medication management.
What Is AmeriHealth Caritas NC?
AmeriHealth Caritas NC is a Standard Plan under North Carolina's Medicaid Managed Care program. It is operated by AmeriHealth Caritas, a national managed care organization focused on serving low-income and vulnerable populations.
The plan provides both physical health and behavioral health benefits for eligible NC Medicaid members, including outpatient psychiatric care, medication management, and telehealth psychiatric visits.
High-Need Counties We Serve with AmeriHealth Caritas NC
Many AmeriHealth Caritas NC members live in counties with the greatest unmet need for psychiatric care. Telehealth brings psychiatric services to these communities:
Robeson County
Largest county by land in NC. High poverty rate. Significant Native American population. Designated HPSA.
Hoke County
Rural county with growing population. Limited in-county mental health providers.
Columbus County
Rural southeastern NC. High unmet need for psychiatric services.
Anson County
One of NC's poorest counties. Very limited psychiatric provider access.
Northampton County
Small rural county in northeastern NC with severe mental health provider shortage.
Warren County
Rural central-eastern NC. High proportion of Medicaid-eligible residents with limited local providers.
Services Covered by AmeriHealth Caritas NC
Psychiatric Evaluation
Comprehensive initial mental health assessment
ADHD Evaluation & Treatment
Adult and adolescent ADHD diagnosis and medication
Anxiety Treatment
GAD, panic disorder, social anxiety, OCD
Depression Treatment
MDD, PDD, medication and monitoring
PTSD Treatment
Trauma-informed psychiatric care and medications
Bipolar Disorder
Mood stabilizers and long-term psychiatric management
Medication Management
Regular follow-up visits, refills, and adjustments
Telehealth Psychiatry
Secure video from any NC location
How to Get Started
- Confirm your AmeriHealth Caritas NC plan — check your Medicaid card or call AmeriHealth Caritas member services.
- Contact Pinnacle BHW — call (336) 828-2599 or book online at Zocdoc.
- We verify your benefits before your appointment at no cost to you.
- Attend your secure video appointment from anywhere in NC.
- Begin treatment — diagnosis, medications, and follow-up plan.
Frequently Asked Questions
Does Pinnacle Behavioral Health accept AmeriHealth Caritas NC?
Yes. We accept AmeriHealth Caritas NC Medicaid for telehealth psychiatric services including ADHD, anxiety, depression, PTSD, bipolar disorder, and medication management statewide in NC.
How do I find out if I have AmeriHealth Caritas NC?
Check your Medicaid card or letter from NC DHHS. If you enrolled in NC Medicaid Managed Care, your plan card will identify your health plan. You can also call NC Medicaid at 1-888-245-0179.
Is there a copay for mental health visits with AmeriHealth Caritas NC?
Most NC Medicaid members have no copay or a very small copay for outpatient mental health visits. We will verify your specific benefit before your appointment.
Can I get ADHD medication with AmeriHealth Caritas NC?
Yes. AmeriHealth Caritas NC covers ADHD medications including stimulants (like Adderall, Vyvanse, Ritalin) and non-stimulants (like Strattera, Wellbutrin) when prescribed by a qualified psychiatric provider.
What if I live in a rural county with no psychiatrist?
Telepsychiatry solves this. You can see a Pinnacle BHW provider from your home, a library, or anywhere with internet or cell service in NC — no driving to a clinic required.
NC Mental Health Authorities & Resources
The following agencies and organizations oversee mental health services, Medicaid managed care, and peer support in North Carolina. These are authoritative sources for provider directories, crisis services, facility licensure, and community support.
Oversees community-based care, crisis services (mobile crisis, behavioral health urgent care), and treatment programs across North Carolina.
Manages 13 state-run psychiatric hospitals and centers providing high-acuity behavioral health care for North Carolinians.
LME/MCOs act as the regional authority responsible for managing and authorizing public mental health services. Use this directory to find the MCO for your county.
The NC Division of Health Service Regulation licenses and regulates mental health facilities and providers across the state.
A collaboration between Duke University and NC DHHS providing mental health consultation for clinicians across North Carolina. Call (919) 681-2909.
The North Carolina chapter of the National Alliance on Mental Illness. Provides free education programs, peer support groups, advocacy, and a helpline for individuals and families living with mental illness.
External links open official NC government and partner organization websites.
Related Resources
AmeriHealth Caritas NC Member? Book Today.
Same-day telehealth psychiatric appointments. AmeriHealth Caritas NC Medicaid accepted. All NC counties served.